Terms & Conditions

Terms and Conditions for Quantum Coherence Technologies Private Limited

Effective Date: June 21, 2024

1. Acceptance of Terms

By accessing or using our website https://www.qcoherence.com ("Website") and our services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not useour Website or services.

2. Use of Website

You may use our Website for lawful purposes only.
You may not use our Website in any way that violates any applicable laws or regulations.
You agree not to engage in any activity that could harm, disable, overburden, or impair our Website.
We reserve the right to terminate or restrict your access to our Website at any time for any reason.

3. Intellectual Property

All content on our Website, including text, graphics, logos, images, videos, audio clips, software, and other materials, is the property of Quantum Coherence Technologies Private Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from our Website without our express written permission.

4. Programs, Apps, and Workshops

By registering for our programs, apps, or workshops, you agree to pay the applicable fees – where applicable.
We reserve the right to modify or cancel our programs, apps, or workshops at any time.
You are responsible for ensuring that you have the necessary hardware and software to participate in our programs, apps, or workshops.

5. Refund Policy

At the Quantum Coherence Technologies Pvt. Lt., we are committed towards providing tools for mindset growth and meditation programs for all of our users. However, we understand that there may be circumstances requiring refunds. Below is our refund policy, which complies with Indian refund guidelines and industry standards for in-app & website purchases.

General Refund Guidelines

a. No Refunds After Program Start Date: Once a program has commenced, refunds will not be provided. This applies to all program registrations, subscriptions, and one-time purchases made within the app/ websites/products.

b. Refund Eligibility for Pre-Paid offline/physical Programs: If you cancel your offline/physical program registration at least 10 days before the program start date, you will be eligible for a refund, minus a 10% processing fee. This refund will be processed within 21 working days from the cancellation date.

c. The Refund Policy (mentioned above) may vary from program to program (both online and offline) and will be mentioned on the payment page and program page of a given program.
In-App Purchases

a. Non-Refundable Digital Content: Purchases of digital content, such as guided meditation courses, downloadable resources, or other paid features within any QCT applications, are non-refundable. This is in line with industry practices where digital content is considered consumed upon purchase.

b. Subscriptions: Subscriptions for our apps or products can be canceled at any time during the free trial period or within the designated cancellation window without incurring charges. After the cancellation window, subscriptions will automatically renew, but you can manage or cancel them before the next renewal through your app store settings to prevent future billing.
Cancellation and Refund Procedure

a. Request Submission: To initiate a refund or cancellation request, please contact our support team at info@qcoherence.com / info@besupermind.com / app@buddhaceo.com with your order details and reason for cancellation. Requests will be evaluated and processed as per the refund guidelines.

b. Refund Processing Time: Once a refund is approved, it will be processed within 21 working days. Refunds will be issued using the original payment method. Processing time may vary depending on your payment provider.
Exceptional Circumstances

a. Medical Emergencies or Special Cases: In case of medical emergencies or unforeseen circumstances, Quantum Coherence Technologies Pvt Lt may consider refunds on a case-by-case basis. Please contact info@qcoherence.com for any special refund requests.
Changes to Program Schedule

a. Program Modifications: Quantum Coherence Technologies Pvt Lt. reserves the right to modify program schedules as necessary. If a program is rescheduled, participants will have the option to attend the rescheduled session or request a refund if they cannot participate in the new schedule. However, refunds due to schedule changes are only applicable if the request is made at least 7 days before the revised start date.
Compliance with Indian Laws

a. Consumer Protection Act 2019: This refund policy is following the Consumer Protection Act 2019, which governs the rights of consumers in India. We adhere to fair trade practices and ensure transparency in our refund processes.

b. GST Refunds: If your purchase included GST, and if a refund is issued, the GST portion will also be refunded in compliance with Indian tax laws.
Third-Party Payment Platforms

a. App Store and Play Store Purchases: If you made your purchase through a third-party platform such as the Apple App Store or Google Play Store, their refund policies may apply. Please refer to their guidelines for refund requests. Quantum Coherence Technologies Private Limited does not have control over third-party refund processes.
Contact Us

a. If you have any questions or need further assistance regarding refunds, please reach out to our support team at info@qcoherence.com .

6. Disclaimer of Warranties

Our Website and services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our Website or the information, content, materials, or products included on our Website.

7. Limitation of Liability

To the fullest extent permitted by law, Quantum Coherence Technologies Private Limited shall not be liable for any damages of any kind arising from the use of our Website or services, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

8. Indemnification

You agree to indemnify and hold Quantum Coherence Technologies Private Limited and its officers, directors, employees, agents, and affiliates harmless from any claims, losses, damages, liabilities, and expenses (including attorneys' fees) arising from your use of our Website or services or your violation of these Terms.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms or the use of our Website or services shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our Website. Your continued use of our Website or services after any such changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at info@qcoherence.com.